FAQs
The LMS Transition website is no longer updated. This page will remain accessible for reference, but new content will no longer be added.
When will Blackboard no longer be available?
Blackboard will no longer be available as of August 21, 2021.
How do I load my courses into Canvas?
Courses in Canvas are now created through myWSU. Please contact your department course scheduler or campus course scheduler to create a Canvas course for Summer 2021 or Fall 2021. Your scheduler can assist with merging multiple sections of the same course into a single Canvas course space.
How can I transfer my course content from Blackboard to Canvas?
Users who want to export Blackboard course data should contact migrationhelp@wsu.edu now to begin the migration before Blackboard becomes unavailable (August 21, 2021). Learn more in this Knowledge Base article.
Can I create a test course space to explore features in Canvas?
Yes, WSU staff and faculty can create a Canvas sandbox via self service.
How do I log into Canvas?
Canvas can be accessed at canvas.wsu.edu. Please note that if you receive an error, it may be because you do not yet have a Canvas course space.
What support resources are available to me as I prepare my course in Canvas?
Canvas support documentation can be found in the Canvas Community while Canvas documentation specific to WSU can be found in the Knowledge Base.
Need migration support? Please contact migrationhelp@wsu.edu. Be sure to include the Blackboard course ID and the Canvas course ID in your email.
For general support, Crimson Service Desk is available for assistance via email, by phone at 509-335-4357, and online.
Can Canvas sync finals grades with myWSU?
Grades inputted in Canvas can be synced directly with myWSU. Detailed instructions can be found in the Canvas Grades Knowledge Base.
Where can I get help designing activities, assessments, course shells, or anything else related to my course?
Course design support is provided by AOI Learning Innovations.
Can I request a course migration for a course that is not yet available in canvas (for a future offering)?
Yes, you can set up a sandbox through the self serve link.
Can a department request a set of courses to be migrated all at once?
Yes, however when the request is submitted the team handling migrations will first need to confirm the specific details (course IDs and instructors). After these details are defined individual tickets will be created for each course needing to be migrated.